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Terms and Conditions

Last updated: 2026-10-19

Welcome to the Pierr mobile application (the "App"). These Terms and Conditions (the "Terms") become binding on you when you create a user account: during registration you confirm that you are at least 18 years old and that you have read and accept the Terms and the Privacy Policy — with e-mail sign-up by ticking a separate box that is not pre-ticked, with Sign in with Apple / Google by continuing after this notice is shown. Merely downloading the App does not constitute acceptance. If you do not agree with the Terms, please do not register and do not use the App.

1. Service provider

Name: Róbert Nagy

Address: Margitliget utca 2, 1039 Budapest, Hungary

Contact e-mail: support@app.pierrstylist.eu

Language of the contract: Hungarian, or the language of the App interface you use. The contract is not filed as a written contract and is not archived by the provider.

Payment intermediary: subscriptions are purchased through the Apple App Store or Google Play; the store processes the payment and the provider never handles card data.

2. The service and your account

Pierr is an AI-powered personal stylist. Based on your questionnaire answers and, optionally, your photos, it creates style guides (colors, clothing, shoes, hairstyles, accessories and outfits), virtual try-on images, "Does it suit me?" verdicts for single pieces, and outfit suggestions from your own digital wardrobe.

Some functions require a registered account. You are responsible for keeping your login details confidential and for all activity carried out with your account.

3. Free plan, Premium and fees

Free plan: a limited number of style guides per month, one trial photo analysis, one trial virtual try-on, a limited number of "Does it suit me?" checks and outfit suggestions, and a wardrobe of limited size. The exact allowances are shown in the App.

Premium: an auto-renewing subscription, monthly (€12.99) or yearly (€79.99), with higher monthly allowances shown in the App (for example style guides, photo analyses, virtual try-ons, checks, outfit suggestions and wardrobe size). Allowances reset at the start of each calendar month; unused allowances do not carry over.

Automatic renewal: the subscription renews automatically for the same period unless you cancel it at least 24 hours before the end of the current period in your App Store or Google Play account settings. Payment is charged to your store account. Deleting the App or your account does not cancel the subscription.

Currency: prices are set in euro (EUR); the store shows and charges the amount in your local currency using its own exchange rate, and local taxes may apply.

Price changes: we may change prices or plan contents for the future; the store notifies you of price increases as required by its rules, and changes never affect a period you have already paid for.

For purchases through the Apple App Store, Apple’s standard Licensed Application End User License Agreement also applies to the extent these Terms do not cover a point.

4. Formation of the contract, account deletion and termination

The contract comes into existence when registration is completed and is concluded for an indefinite period. You may delete your account at any time without giving reasons, in the App (Profile → Delete account) or by writing to support@app.pierrstylist.eu; deletion terminates the contract.

The provider may terminate the contract with 15 days’ notice by e-mail, with reasons. In the event of a serious or repeated breach (for example prohibited photos under section 6) the account may be restricted, suspended or deleted with immediate effect.

5. Right of withdrawal

As a consumer in the EU you generally have a 14-day right of withdrawal for digital services (in Hungary: Government Decree 45/2014 (II. 26.)). Premium can only start immediately if you expressly request it and acknowledge that you lose your right of withdrawal once the service has been fully performed, and that if you withdraw earlier you may have to pay for the part already provided. The App asks for this statement separately before you confirm the purchase.

Because the payment is processed by the Apple App Store or Google Play, refunds are requested through the refund procedure of the relevant store. You may also send your withdrawal notice to support@app.pierrstylist.eu.

6. Photos and acceptable use

You may only upload photos of yourself, or of clothing items. You must hold the rights to the photos you upload.

Nude, partially nude, sexually explicit or otherwise inappropriate photos and photos of minors are prohibited. Every upload is checked automatically; rejected photos are not processed further and do not count towards your allowance. After repeated uploads of prohibited photos, photo functions are disabled on the account (see the Privacy Policy, "Automated decisions").

You must not circumvent or manipulate the allowances or the payment flow, carry out automated querying or bulk data collection, reverse-engineer or resell the App or its content, share or transfer your account, or use the App for unlawful purposes.

7. Intellectual property

The App, its source code, design, texts, illustrations and databases belong to the provider and its licensors. You receive a non-exclusive, non-transferable, revocable licence to use the App for your own personal, non-commercial purposes.

You remain the owner of the photos you upload. You may freely use your style guides, verdicts and try-on images for personal purposes.

8. Artificial intelligence — disclaimer

Style guides, verdicts, wardrobe labels and outfit suggestions are generated automatically by artificial intelligence and may be inaccurate, incomplete or not suit you. They are suggestions for personal inspiration only and are not professional, medical or dermatological advice.

Virtual try-on images are AI-generated illustrations: fit, color, fabric and details may differ from real garments, and the image may not show you exactly as you are.

You decide what you wear and buy; the provider is not liable for decisions based on AI-generated content.

9. Shopping links (affiliate)

The App links to independent retailers (for example Zalando, ASOS and Amazon) so you can find recommended pieces. Any purchase contract is concluded directly between you and the retailer, under the retailer’s terms (price, delivery, returns, warranty). The provider is not a seller and accepts no liability for those transactions.

The provider may receive a commission on purchases made through these links (affiliate links); this never increases your price.

10. Complaints, alternative dispute resolution, ODR

You may submit complaints to support@app.pierrstylist.eu; the provider investigates and replies in writing within 30 days.

Consumers may turn to the conciliation board competent for their place of residence; the board competent at the provider’s address is the Budapest Conciliation Board (Budapesti Békéltető Testület, Krisztina krt. 99, 1016 Budapest, e-mail: bekelteto.testulet@bkik.hu). Consumer protection proceedings may be initiated at the competent government office.

The European Commission’s online dispute resolution (ODR) platform is available at https://ec.europa.eu/odr.

11. Age limit

Pierr is intended exclusively for persons aged 18 or over. Photos that appear to show minors are rejected.

12. Amendment of the Terms

The provider may amend these Terms, in particular because of changes in legislation or in the service. You will be informed of material changes at least 15 days before they take effect, in the App or by e-mail. If you do not accept the amendment, you may delete your account before it takes effect.

13. Availability of the service, force majeure

The provider is not liable for failures caused by events outside its control (for example network or power outages, the failure of a third-party service such as the AI provider, or an official measure). The service may be suspended temporarily for maintenance. If the service is discontinued, users are notified in advance and the unused part of a prepaid subscription period is refunded proportionately.

14. Governing law and jurisdiction

These Terms are governed by Hungarian law and the courts of Hungary have jurisdiction. For consumers this does not affect the mandatory consumer protection rules of the country of their habitual residence.

15. Limitation of liability

The service is provided "as is". The provider is not liable for indirect damages or for decisions based on AI suggestions. Nothing in these Terms limits liability that cannot be excluded under mandatory law, in particular for damage caused intentionally or for harm to life, limb or health.

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